Customer Care


NIM Beauty (Pty) Ltd accepts no returns or refunds. All products will be fully inspected before being packaged and dispatched for shipping to the provided delivery address.


No products being dispatched for shipment is being covered by insurance and therefore NIM will take no responsibility for any visible damages to your products upon arrival from your selected courier service.


Should your package or products have any visible damages upon arrival of the provided address by your selected courier service we ask for you to report any visible evidence of abuse, negligence, user tempering or damages to our customer care: or +2772 585 0276 to report any issues found to the selected courier service.


Privacy & Safety

The Protection of Personal Information Act, 4 of 2013 (POPIA) gives effect to the constitutional right to data privacy in terms of Section 14 of the Bill of Rights of the Constitution.

The responsible use of the NIM Beauty (Pty) Ltd website and related resources in respect of data privacy is important to NIM.

Whilst NIM is committed to protecting all person’s rights to privacy and who in consequence will ensure that all person’s Personal Information is used appropriately, transparently and according to applicable law, the NIM has to ensure that these rights to privacy are balanced with other rights such as the right to use and have access to the NIM Information and Services including its online and social media platforms and applications.

Payment Methods

Credit / Debit Cards / Direct EFT